Welcome to Dieneum. By using our pages, you agree to comply with these Terms & Conditions. Please read these terms very cautiously and contact us at the address [email protected] in case of any questions.
1. General
Upon entering and using this website; users confirm themselves to be aged 18 or receive the permission of a lawful guardian. No person shall use this website if it is not for lawful purposes.
2. Products
Every effort is made to represent the products precisely. However, minor deviations might occur in color or design. Whoever wishes to have any clarifications at all in connection with the product should feel free to contact us before proceeding with the purchase.
3. Ordering & Payment
Cash-on-delivery payment is allowed to all customers. Do make sure your delivery address and contact information are correctly noted. Once the order has been confirmed, an obligation is made for the payment to be made whenever the goods are delivered.
4. Return and Refunds
In case you got the item already and found it to be defective or wrong, you can file a return within seven days from the time of delivery. Refund will be done via bank transfer after the refund has been approved on the return. For detailed information, please refer to our Return and Refund Policy.
5. Privacy and Data Protection
The protection of any data provided by individuals according to the PDPO (Personal Data Protection Ordinance) legislation of Hong Kong is guaranteed. Refer to our Privacy Policy to discover how we collect, use, and protected data.
6. Intellectual property
All content on page, such as images, design, and text, is Dieneum's property. No content may be copied, distributed, or used in any way without our permission.
7. Amendments to the Terms and Conditions
We could, at any time, revise these Terms and Conditions if deemed necessary; hence you should check this webpage periodically.
8. Contact
Contact us at [email protected] if you have any questions or want to know more about us. We are here to assist you.